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“This is a stunner for Apple and its iPhone,” declares Jim Goldman (cnbc.com). “JD Power and Associates,” he explains, “ranked the iPhone highest in customer satisfaction, not for everyday consumers as you might expect. But for ‘business wireless smartphone users.’” It led the survey “with a score of 778 out of 1,000, ‘performing particularly well in the ease of operation, physical design and handset factors.’“
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